Help Center
Last updated: July 3, 2026
Frequently asked questions
How do I join a trip?
Open Explore or Discover, choose a trip that interests you, and click Join Trip. You'll need to verify your identity with Aadhaar first (Settings → Identity verification) — it's mandatory for joining or hosting, so every member of every group is a verified person. Once you're in, you'll see the group chat, itinerary, expenses, and live map.
Can I ask the host questions before joining?
Yes! Every trip page has a Message Host button right under Join Trip (and an "Ask the host" shortcut on the host card). It opens a private 1:1 chat — replies show up under Messages in the sidebar with an unread badge.
What does the "% match" on trips mean?
That's your buddy-match score — it compares your interests, languages, age, and trust score with the trip's preferences. A higher percentage means the group is likely a great fit for you.
How do I create my own trip?
Click Create Trip in the sidebar. Add a destination, dates, group size, price, and a photo (paste a URL or upload one from your device). Your trip becomes discoverable so travelers can join.
How does the AI itinerary planner work?
If you're the host, open your trip's Itinerary and click AI Generate. It drafts a realistic day-by-day plan from your destination, duration, budget, and activities — then you can edit anything. Always double-check timings and availability; AI suggestions are a starting point.
How does live location sharing work? Is it private?
On a trip's Live Map, tap Enable Live Location. Only confirmed members of that trip can see you, and you can pause, hide, or stop anytime — stopping deletes your coordinates. Sharing also ends automatically when the trip ends. The SOS button alerts your whole group with your position.
How does the money split feature work?
Inside a trip, open Expenses to add what each person paid. AllTravl splits costs equally, by custom amounts, or by percentage, then calculates the simplest set of settlements so everyone gets squared up.
What happens when a trip ends?
The trip is marked completed automatically after its end date. You'll see a wrap-up card prompting you to review your travel buddies (reviews feed trust scores) and settle any remaining expenses.
How do I share my trip with friends who aren't on AllTravl?
Hit the Share icon on your trip page — it copies a public link showing the trip's highlights with a Join button. It looks great when pasted into WhatsApp or Instagram.
I forgot my password — what do I do?
On the sign-in page, click "Forgot password?" and enter your email. We'll send a reset link that's valid for one hour.
Can I use AllTravl in Hindi?
Yes — click the language icon (🌐) in the top bar and choose हिंदी. Your choice is remembered on that device.
Can I install AllTravl like an app?
Yes. On Android/Chrome, use the "Add to Home Screen" / Install prompt in the browser menu; on iPhone Safari, tap Share → Add to Home Screen. You'll get an app icon and a full-screen experience.
What happens when I leave a group?
Leaving removes you from the group immediately and frees up your spot, so the member count updates for everyone right away. Your location sharing for that trip also stops.
What is a trust score?
Your trust score reflects verification, reviews, and activity on the platform. Higher scores help other travelers feel confident joining or hosting with you.
How do I report a user or trip?
Open the user's profile or the trip page and click the Report button. Choose a reason and add details — reports are confidential and reviewed by our moderation team.
How do I update or delete my account?
Edit your profile information from your account settings at any time. To delete your account, contact us at info@alltravl.com.
Still need help?
Our team is happy to help with anything not covered above.
See also our Privacy Policy and Terms of Service.